At Flower Delivery Gants Hill, we are dedicated to providing the freshest flowers for households and businesses in the Gants Hill community. As your trusted local florist, we offer a Fresh Flowers Guarantee on every bouquet and arrangement delivered. Our team sources flowers daily to ensure maximum longevity and vibrant displays, confident that your order will arrive looking beautiful and fresh.
Your satisfaction is our priority. While we take every precaution to ensure your flowers arrive in perfect condition, on rare occasions damage may occur during transit. If your flowers arrive damaged or wilted, please contact us immediately on the day of delivery. We kindly ask that you provide a clear description and photographic evidence of the issue so we can resolve the matter promptly.
All our floral gifts are guaranteed to arrive fresh and remain so for a minimum of 5 days, provided they are cared for in accordance with the instructions included with your bouquet. If you experience an issue with flower freshness within this window, please let us know as soon as possible. Our commitment is to ensure that every recipient enjoys their flowers at their best for as long as possible.
If your flowers do not arrive in perfect condition or do not stay fresh during the guaranteed window, Flower Delivery Gants Hill will offer you the choice of a full refund, a replacement bouquet, or a store credit toward your next order. We always aim to resolve any concerns quickly and fairly. When contacting us, please include your order details and preferred resolution so we can process your request efficiently.
If you are not completely satisfied, or wish to provide feedback about your experience, we are here to help. Please contact our team within 48 hours of your delivery or service experience, providing your order number and a description of your issue. We value every customer and treat all complaints seriously, striving to respond within one business day. Rest assured, your concerns will be addressed confidentially and with the utmost care.
Flower Delivery Gants Hill has proudly served the local community for years, building a reputation for exceptional service and stunning, long-lasting arrangements. Whether for your home, your business, or someone special, we are committed to ensuring that every order meets our high standards. Thank you for choosing us as your local florist — your trust means everything to us, and we will always go the extra mile to make things right.
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